Netcapital Financial Group is implementing the MNS/ISO 9001:2016 quality management system international standard in its operations as part of its mission to lead fintech evolution in the digital age.

Company quality policy:

• By making data-based decisions with a platform-based business model, by introducing technological advancements into our operations, by reducing human-related quality risks and continuously improving, we will lead the industry by valuing our customers.
• The following principles will be followed within the framework of the policy. It includes:
  • MNS/ISO9001:2015 сBy introducing the MNS/ISO9001:2015 standard and service standards in our branches, we will lead the industry in terms of service quality by constantly improving the satisfaction of our customers and clients.
  • Automate data-driven decision-making to reduce human-induced quality risk.
  • We will be a fintech company that has improved the company's business processes by introducing advanced techniques and technologies.
  • Continually improving the coordination of internal operations and business processes will quickly deliver financial products and services that comply with the laws of Mongolia.
  • We will support the personal and professional growth of our employees by creating an appropriate governance and system for the Group.